Softlandia helped Zoined turn AI ambition into an agentic analytics engine that lets customers chat with real-time data.
Product
Zoined is a real-time analytics and dashboard platform that brings together 50+ data sources for data-driven retail, restaurant, and wholesale teams.
Notable customers: Ralph Lauren, Pizza Hut, Diageo, The Body Shop
Problem
- Zoined wanted to enable its customers to chat with their data to get new insights with real-time visual analytics.
- AI architecture was an unfamiliar territory.
- In-house tech team was stretched thin, dealing with technical debt, product development, and issues coming from customer support.
Solution
- Softlandia audited Zoined’s first AI data analyst bot implementation; and created a report with suggestions for going forward: AI architecture, data access control/security, UX, evaluation, and optimization.
- Softlandia provided an Applied AI team to develop the data analyst bot into a proper agentic AI engine based on the results of the initial audit.
Fun facts
- Before we started the project, Zoined CEO Sasa Moilanen referenced this video as a ballpark example about what could be built.
- Sasa is building in public and posting regular video updates on his LinkedIn profile.
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