Privacy policy for Softlandia
Overview
In order to serve you best, we require that we collect and process some information about you. However, we value your privacy and are committed to protecting it. This Privacy Policy contains information about what personal information we collect, what principles we treat, and what rights and opportunities you have for your information.
Softlandia handles personal information about you in accordance with this Privacy Policy and applicable law, so we ask that you read this Privacy Policy carefully. We may also make updates to this Privacy Policy as our business evolves or changes in legislation, so we ask you to visit this page from time to time.
What is the purpose for which my personal data are collected and processed?
We collect, store, and process personal information about you only for pre-defined purposes. The main uses are:
- Providing services
- Customer Relationship Management
- Execution of our contractual obligations
- Compliance with legal obligations and claims
- Customer communications and answering contact requests
- Development of our business
- Targeting our services to you.
What personal information is collected and from which sources?
We collect personally identifiable information about you mainly when you contact us or later when using our services. In addition, we may collect information from public sources and registers, such as various social media channels.
We also collect visitor information from our website through analytics and lead identification tools to analyse and improve our site, understand how it is used, and identify potentially relevant business contacts. These tools are listed in the cookies section below.
Typically, we may receive the following information directly from you:
- Employer name, first name, last name, email address, phone number
- Data collected through website analytics and lead identification tools, such as IP addresses, pages viewed, and cookie identifiers
For example, we may collect the following information from various public sources:
- Use of social media
- Employer company key figures
With your consent, we may collect other information, such as consent to a variety of marketing communications.
What is the basis for processing personal data?
We will ensure that we always have the legal basis for processing your personal information. We may process your personal information on a variety of grounds. We will process your information for the purpose of implementing the agreement and fulfilling legal obligations. We will also process your personal information based on our legitimate interest, which is to provide our services and conduct and develop our business. We may also process some of your personal information based on your consent, such as your consent to marketing communications and your consent to non-essential cookies.
Who handles my information and passes it on to third parties?
As a rule, your personal information will be processed by our personnel in the performance of their duties. We may also outsource some processing of personal data, such as information systems used for storing and processing personal data. In this case, we take care of, among other things, agreements that the confidentiality of your information is preserved and that the information is also processed lawfully. We may also disclose the information otherwise in order to fulfill your contractual obligations or when required by law or by a competent authority. We may also disclose your information if we were involved in a business or business transaction.
Is my information released outside the EU?
Your personal data may be transferred outside the EU in a particular situation. Any transfers outside the EU will only apply to situations where, for example, the servers of the cloud systems we use are located outside the EU. If this happens, we will ensure that the processing, transfer, and storage of your information is carried out in accordance with the legal requirements and with adequate safeguards.
How long will my personal information be stored?
We will not store your personal data longer than is necessary for their intended purpose or as required by the agreement or law. However, retention periods for personal data may vary depending on the purpose and situation. We will also try to update your information from time to time.
How do I keep and protect my data?
Your information is stored on the servers of our service provider, which are protected in accordance with the industry's general practice. The personal information we collect and process is kept confidential and is not disclosed to anyone other than those who need it, or confidentially and limited to our customers under service agreements. Access to your personal information is protected by user IDs, passwords, and permissions.
Obligation and consequences of non-disclosure
If you do not provide or permit the processing of personal information, we are unlikely to be able to serve you and serve the purpose of our activities. So if you don't want us to process your information in accordance with this privacy statement, we ask that you do not provide us with any information.
Marketing Communications
If you subscribe to our newsletter, register for one of our webinars or events, or download material from us, we collect your email address and a record of your consent, and use it to send you marketing communications about Softlandia.
The legal basis is your consent, which we ask for when you subscribe or register. We store your details in Pipedrive, which we also use to send these messages, and keep them until you unsubscribe.
You can unsubscribe at any time using the link in every message, or by emailing sales@softlandia.fi.
Are cookies used on the website and what are they?
Cookies are short text files that a website stores on your device. We use them to run the site, understand how it is used, and improve what we offer.
We ask for your consent before setting any cookie that is not strictly necessary for the site to function. You can accept or reject each category when you first visit the site, and you can change your choice at any time.
The tools we use are:
PostHogWebsite analytics: Shows us how visitors move through the site so we can improve it. European Union.
Google Analytics 4: Website analytics. Provided by Google. Outside the EU, under Google's safeguards.
Leadfeeder: Our website uses the technologies of Leadfeeder (Leadfeeder Finland Oy as part of Leadfeeder Group GmbH) to analyze visitor behavior. In this process, the IP address of a visitor is processed. This processing has the purpose of helping us understand which businesses (B2B) are visiting our site, by enriching IPs with associated information such as the company name or industry code. To do this, at the beginning of the visitor’s session, their IP address and corresponding session data is matched against a large whitelist of known companies.
If you reject a category, the tools in that category do not run and set no cookies.
Blocking cookies in your browser may limit some functionality of our site.
What rights and opportunities do I have?
Withdrawal of consent
If we process your information based on your consent, you can withdraw your consent at any time by notifying us, for example by sending an email to sales@softlandia.fi. For cookies, you can change your choice at any time in our cookie settings.
Access to information
You have the right to receive confirmation from us of the processing of personal data concerning you and of the processing of personal data concerning you. In addition, you have the right to receive additional information about the grounds for processing your personal data.
Right to fix errors
You have the right to request that we correct any personal data that is incorrect or out of date or otherwise incomplete.
Right to prohibit direct marketing
You can deny the processing of your personal information for direct marketing purposes by sending an email to sales@softlandia.fi
Right to object to processing
If we process your personal information on the basis of our public interest or our legitimate interest, you have the right to object to the processing of personal data relating to you to the extent that there is no significant reason for disregarding your rights or processing is not necessary to meet a legal claim. Please note that in this situation we are unlikely to be able to serve you anymore.
Right to restrict processing
In certain circumstances, you may request that we limit the processing of your personal information.
Right to transfer data
If we have processed your information based on your consent or for the performance of a contract, you have the right to receive the information you have provided electronically in a commonly used form so that the information can be transferred to another service provider.
How can I exercise my rights?
You can enforce the rights described above by contacting us, for example, by sending an e-mail to sales@softlandia.fi. At the same time, we ask that you mention your name, address and phone number. If you consider that the processing of your personal data is not lawful, you may also lodge a complaint with the competent supervisory authority.
How do we handle personal data in recruitment?
We collect the data you provide in your job application to evaluate your suitability for open positions, communicate with you, and manage our recruitment process. We retain this data after the recruitment process to consider you for future roles. You can request that we delete your application data at any time by contacting us at sales@softlandia.fi.
Can this privacy statement be updated?
We may make updates to this Privacy Policy as our operations changes. Updates can also become topical when legislation changes. The changes will take effect when we publish the updated Privacy Policy. We therefore ask you to review the content of this Privacy Policy at regular intervals.
