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SaaS Case Studies
This is a collection of Softlandia's applied AI case studies for SaaS companies.
Customer
Product:
Analytics and dashboards with 50+ integrated data sources for retail, restaurants, and wholesale
Notable customers
Ralph Lauren, Pizza Hut, Diageo, The Body Shop
Problem
Zoined wanted to enable its customers to chat with their data to get new insights with real-time visual analytics.
AI architecture was an unfamiliar territory.
In-house tech team was stretched thin, dealing with technical debt, product development, and issues coming from customer support.
Solution
Softlandia audited Zoined’s first AI data analyst bot implementation; and created a report with suggestions for going forward: AI architecture, data access control/security, UX, evaluation, and optimization.
Softlandia provided an Applied AI team to develop the data analyst bot into a proper agentic AI engine based on the results of the initial audit.
Fun facts
Before we started the project, Zoined CEO Sasa Moilanen referenced this video as a ballpark example about what could be built.
Sasa is building in public and posting regular video updates on his LinkedIn profile.
Customer
Product
HappySignals is an IT Experience Management (ITXM) Platform that enables enterprise IT departments to measure, analyze, and improve end-user experiences across all IT touchpoints, make data-driven decisions, and create more value for their business users.
The platform quantifies employee happiness and productivity, provides continuous real-time feedback, and offers actionable insights to drive improvements in IT service delivery.
Problem:
Leadership wants HappySignals to be the best AI-native SaaS solution in the ITXM space.
In-house tech needed more AI expertise and resources.
Their first simple AI feature was built in-house, but they are unsure how to move forward with more complex AI features.
Solution:
Softlandia provided insights into their current approach.
Conducted a workshop with the CEO, CTO, and technical team to review dashboard data and identify pain points for the next AI feature.
Suggested an approach for additional AI features in the next release.
Recommended external AI tools to optimize the solution.
Advised on AI architecture.
Helped management plan a long-term AI-native roadmap.
Customer
Product
Governance suite, including contract management, board portal, legal entity management and virtual data room, enabling businesses to streamline compliance, due diligence, and M&A while enhancing resilience, transparency, and company value.
Notable Customers:
JCDecaux, Relex
Problem:
Customers started asking for AI-enabled features in 2023 because competing legal tech companies promoted GenAI as an efficient tool and quickly introduced some features that were helpful for end users.
ContractZen customers manually entered metadata for all imported contracts, a process that was time-consuming and inefficient.
Solution:
Softlandia built and implemented a scalable AI engine that automatically extracts metadata, delivering 50% time savings without hallucination issues.
Data Privacy: Direct integration with ContractZen’s Azure environment ensured compliance with GDPR and international data protection standards.
Softlandia delivered a fully functional solution including an API within 8 weeks of kickoff.
By leveraging Softlandia’s expertise, ContractZen was able to maintain focus on its core product development while launching a cutting-edge AI feature faster than anticipated.
Full Case study
Read full case study here
Customer
Product
Employee mental coaching service (matchmaking platform)
Notable Customers
Large multinational insurance companies, large engineering service companies (5,000+ employees)
Problem
Kuullas wanted to build a matchmaking solution but lacked a tech team with applied AI expertise.
Solution
Softlandia converted their existing solution from an unmaintainable system to an AI-powered recommendation engine.
Customer
Product
Bringing Finland's renowned education system to early education and school operators worldwide.
Problem
The customer needed guidance in selecting and developing a new AI-native learning software platform that supports easy curriculum translation.
Solution
Softlandia conducted a pre-study to model the initial concept of the new platform.
Evaluated pre-selected existing platforms to determine their suitability for HEI Schools' needs.
Created a comprehensive report to help stakeholders decide on the renewal project.